Working offline
What tese.io Lite can do without a connection and how queued scans are sent later.
tese.io Lite keeps some work on your phone when you have no signal and sends it when you reconnect. Not everything works offline, so it helps to know what is saved and what needs a connection.
Where to see it
A banner at the top of Home says You are offline when there is no connection.
On the scanner's review screen, a banner shows "N submissions waiting to sync" while scans are queued, and "Syncing N pending submissions…" while they are sent.
What happens offline
| You do this offline | What happens |
|---|---|
| Submit a scanned bill | Saved on the phone as Saved for later and sent automatically when you are back online. |
| A scan upload fails on a weak connection | Also saved and retried automatically. |
| Start reading a new document | Needs a connection. The app cannot read the document offline. |
| Fill in an activity by hand | Your progress is kept as a draft on the phone. Submitting needs a connection; if it fails you stay on the step and can try again. |
| Voice with Anaya AI | Needs a connection ("You're offline — voice needs a connection."). |
| Orbit, Marketplace, Ops, Messages | Need a connection. You see an error with Retry. |
How to make sure queued scans are sent
Reconnect to mobile data or Wi-Fi.
Open the app. Queued scans are sent automatically when the app sees the connection come back.
Open the scanner to check the banner. When it disappears, everything has been sent.
Check More → All Submissions to confirm the entries arrived.
Good to know
Queued scans are stored on this phone only. If you sign out, clear the app's data or uninstall before they are sent, they can be lost.
The app keeps up to 50 queued scans. Older ones are dropped if you go beyond that, so reconnect regularly on long trips.
If a queued item keeps failing, it stays in the queue and the app tries again next time you come back online.
Common questions
I scanned a bill in the field. Did it save? If you saw Saved for later, yes. It is sent when you are back online.
My scans have been waiting for a long time. Make sure you have a working connection and open the app. If the banner still shows waiting items, contact Support from the headset icon.
Can I log manual entries with no signal? You can fill them in and they are kept as a draft, but you need a connection to submit.
Will reinstalling the app send my queued scans? No. Reinstalling removes anything that was only saved on the phone. Send queued items first.
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